Road map efforts will build on the smart cities team’s seven years of work to date: It has carried out 30 pilot projects, refining them based on comments from residents and other city departments. The document can guide investment and public-partnerships “that leverage technology for community impact” and serves as “an open call to problem-solvers (entrepreneurs, civil society, research institutions, and vendors) in key challenge areas defined by our community,” it states. The road map suggests potential testbed technology projects the city could apply to each priority area.
Or there may be times when, instead of the fire department bearing the cost and risk of sending individuals into hazardous conditions, robots, sensors or drones could do the job, she suggested. Big data can be used to identify traffic patterns and adjust signal timing, helping with traffic congestion. “Technology may not always be the answer,” said Royall, but sometimes it is. Residents need to be able to navigate the city safely, which calls for better street lighting as well as better road and sidewalk infrastructure, particularly for vulnerable residents. They called for both more transportation options and more information about transportation and transport-related disruptions. Residents noted the lack of multimodal transportation options in a very car-based city, Royall said. Residents look to technology both to reduce emissions from transportation and buildings and to provide real-time information about air quality, potential floods and dangerously high temperatures.
This includes creating more walkable neighborhoods, reducing emergency response times, improving access to community services and reducing crime. While residents want information available in multiple media and languages, they also want the city to reduce the digital divide and improve residents’ digital literacy to improve their information access. Access to public information about city services.Residents want the city to use technology to improve: The effort yielded five overall priorities, Royall said. It also collected more than 3,300 comments from surveys. The team organized more than 20 community events and town halls in the city’s three innovation zones, sites it previously identified for testing smart city innovations. The smart cities team used a strong grassroots program to identify what residents want local government to look like, said Emily Royall, smart city administrator, in an interview. San Antonio’s Office of Innovation in June released a smart cities road map that envisions how the city can use technology and data to improve public services and residents’ quality of life.
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